Services We Can Help You
A clear, detailed roadmap with various phases, milestones, critical success factors need to be established to achieve Nilesoft IT., excellence goals. The critical inputs to this excellence roadmap are goals and objectives of an organization and also the base-lining assessment done by the experts. Our consultants will bring in the rich experience & expertise from various global firms to establish a detailed roadmap with clear set of goals and objectives.
Delivery Framework
Defining and establishing IT service delivery framework:
The effectiveness, efficiency and to a great extent the quality of IT services is dependent on the framework of Service delivery established in the organization. It Includes:
- Definition of the services – Service catalog
- Clear definition on users and customers of the services
- Service delivery models
- SLAs
It is one of the initial and important activities while planning the service delivery itself. However, it is also important for organizations to reassess the service delivery framework and achieve assurance that the framework is aligned to the overall objectives and global best practices. Even minor fine-tuning and improvement on the service delivery model could bring in greater improvement in the efficiency, quality of the services and processes.
Nature of Services
Nilesoft IT., is a diversified offshore IT solutions company offering world class application services to help your organization exceed its technological expectations. Our competencies lie in onshore and offshore software development, maintenance and offshore project management services.